FAQ for Consultant 1. What are the documents required for agency application registration??      The full set of documents required for agency application registration consist of:   · BPTMB application form (1 original)   · FMUTM application form (1 original, 1 photocopy)   · Statutory Declaration Form with certified by commissioner of oaths (1 original, 1 photocopy)   · Agency Agreement (2 copy)   · SPM certificate or its equivalent with certified by commissioner of oaths (1 original, 1 photocopy)   · Photocopy of applicant's identity card (1 copy)   · Photocopy of Maybank or Maybank Finance statement or saving passbook (1 copy)   · Passport size coloured photographs (4 copies)   · Registration fees of RM238 (Peninsular Malaysia) / RM258 (East Malaysia), consist of :   - Examination fees of RM100 (Peninsular Malaysia) / RM120 (East Malaysia)   - 1 year of FMUTM agency contract of RM53   - FMUTM processing fees of RM20   - Sales kit of RM45   - Knowledge 123 course of RM20   - FMUTM Tutorial Class of RM30 - optional course 2. How to register a person who has passed FMUTM exam as an agent of BPTMB? Applicant who has passed the FMUTM examination can apply for exemption of the examination. The documents required are as follows:   · All the documents as stated in A1 (except FMUTM application form and SPM certificate)   · Letter of release from the applicant's previous management company   · Registration fees of RM138 3. Can an applicant postpone or change the examination date after the BPTMB submission closing date? Yes, the applicant is still allowed to postpone or change the examination date/language/center within 3 working day after the BPTMB submission closing date. 4. What happen if the applicant is unable to attend the examination? FMUTM will considered him/her as absent for the examination and re-sit documents need to be submitted for the next examination. 5. What are the documents required for re-sit of FMUTM examination? Candidate who has failed the examination or absent from the examination should register to re-sit. The documents required are as follows:   · FMUTM application form - with indicate of previous examination date (1 original, 1 photocopy)   · · Re-sit of examination fees of RM50 (Peninsular Malaysia) / RM60 (East Malaysia) 6. How is the commission paid to agent? BPTMB will direct credit the agents' commission into agents' Maybank or Maybank Finance account which have stated on agency application form. 7. When is the commission bank-in into agents' Maybank/Maybank Finance account? Agents' commission will be bank-in twice a month. Mid month commission (sales submission from 1-15 of the month) will be bank-in on 7 working day from 16th of the month. For month end commission, (sales submission from 16-last day of the month) will be bank-in on 7 working day from 1st of the month. 8. I have been promoted to Agency Supervisor this month, why my mid month commission statement still pays personal sales commission without any extra overriding? Mid month commission pays only personal sales commission, any overriding or other types of commission will be paid to agents' during month end commission payment. 9. Can my commission be paid through other banks and not Maybank/Maybank Finance account? No, all the agents' commission will be paid only through Maybank/Maybank Finance. 10. My commission statement has shown RM29 commission due to me, but why the money is not credited into my Maybank/Maybank Finance account? Only total commission of RM30.00 and above will be credited to agents' Maybank/Maybank Finance account. Total commission below RM30.00 will be brought forward to the next commission payment. 11. Can an agents use joint-account for commission crediting purpose? Yes, but the agent concerned must be the first joint-account holder. 12. Why the commission is not credited into my account on the EPF sales I have submitted? For EPF sales, the commission payment is only based on disbursed sales. 13. When are the closing dates for agency application such as, promotion, change of reporting office, change of agency structure, car loan subsidy? All the agency applications must submitted to head office/regional/branch offices on or before 7th of the month. However, for Agency Manager/Group Agency Manager promotion and car loan subsidy application must submitted to head office/regional/branch offices on or before 7th of Dec and June as its only open twice a year. 14. What are the documents needed when an agent would like to tender resignation? A resignation letter needs to be submitted to head office/regional/branch offices with enclosed FMUTM Authorisation Card for sending to FMUTM.